How can i choose the colour & size of my bell?
A fine question! When the campaign ends on March 30, we will send you an email to confirm what style and bell size you’d like. We’ll then update your order accordingly.
Last updated: March 02, 2016 17:44
Can i get more than one engraved bell?
As there are only a small number of engraved bells available backers are limited to one bell per purchase.
Last updated: March 02, 2016 18:00
Do the Titanium and Aluminium bells sound the same?
Basically, yes. Although the Titanium bell does have a slightly deeper tone.
Last updated: March 02, 2016 18:00
Can i pledge for more than one reward
Kickstarter currently doesn’t allow pledges for more than one reward.
Last updated: March 06, 2016 16:38
How can i choose the colour & size of my bell?
A fine question! When the campaign ends on March 30, we will send you an email to confirm what style and bell size you’d like. We’ll then update your order accordingly. Last updated: Wed, Mar 2 2016 8:44 pm EST
Can i get more than one engraved bell?
As there are only a small number of engraved bells available backers are limited to one bell per purchase. Last updated: Wed, Mar 2 2016 9:00 pm EST
Do the Titanium and Aluminium bells sound the same?
Basically, yes. Although the Titanium bell does have a slightly deeper tone. Last updated: Wed, Mar 2 2016 9:00 pm EST
Can i pledge for more than one reward
Kickstarter currently doesn’t allow pledges for more than one reward. Last updated: Sun, Mar 6 2016 7:38 pm EST
Current Estimated Shipping Date: July 2016
Last Updated At: 05/05/16What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.